EVSE Installation Manager
Company Background
Future Energy is a full-service managed service provider (MSP) for emerging energy solutions, helping organizations turn energy into a strategic business function. Founded in 2011, we serve automotive dealerships, destination hospitality, and healthcare organizations across the U.S. with end-to-end solutions spanning EV charging, lighting, solar, and battery storage.
Position Summary
The EVSE Installation Manager owns the operational execution of Future Energy’s Rest and Recharge program, which installs Level 2 EV charging equipment (EVSE) at hospitality locations for public charging under long-term, revenue-share agreements with site hosts. This role builds and manages the national network of installation partners and electrical contractors, standardizes the program’s contracts and documentation, secures and awards installation incentives, coordinates with site hosts, and drives every signed site from agreement to live charging. By defining the standards and playbook that make order fulfillment standard, repeatable, and scalable across the continental US, and by owning program performance, quality, and continuous improvement, the EVSE Installation Manager plays a crucial role in supporting the overall success of Future Energy.
Job Responsibilities
Responsibility #1 – Program Ownership and Governance
- Owns the Rest and Recharge program playbook and defines the standard phases and stage gates every site moves through, from signed agreement to live public charging, and enforces them across all sites.
- Standardizes the program’s agreements, quotes, work orders, statements of work, and contractor agreements so fulfillment is consistent and repeatable.
- Drives continuous improvement of the program toward faster, lower-cost, and more repeatable fulfillment over time.
Responsibility #2 – Installation Partner and Contractor Network
- Identifies, onboards, and manages installation partners and electrical contractors throughout the continental US.
- Manages contractor performance through scorecards, service-level expectations, quality audits, and corrective action.
- Forecasts installation volume and ensures contractor capacity keeps pace with the signed-site pipeline.
Responsibility #3 – Incentives
- Identifies and tracks the availability of incentives for the installation of EVSE across applicable utility and government programs.
- Manages the application, award, and capture of incentives on a per-site basis, and ensures incentive availability keeps pace with the pipeline.
Responsibility #4 – Site Delivery and Host Coordination
- Serves as the primary program contact for the site host point of contact and manages that relationship through delivery.
- Manages the installation of the EVSE on site, from site readiness through commissioning and activation.
- Coordinates internal teams across sales, finance, product and Interface, and client success so each signed site moves cleanly through the pipeline to activation.
Responsibility #5 – Program Performance, Risk, and Reporting
- Defines and tracks program KPIs, including site cycle time, cost per site, activation rate, and uptime at handoff.
- Tracks risks and issues across all concurrent sites and manages clear escalation paths.
- Tracks installation cost and incentive capture per site to protect the program’s standard pricing and margin.
- Reports program health and performance to leadership on a regular cadence.
Position Qualifications
- Bachelor’s Degree in Business Administration, Project Management or related field (or equivalent experience).
- 3 – 5 years of experience in project or program management, including owning or coordinating a multi-site or multi-vendor program.
- Proven experience working with utilities and contractors while managing project installations through construction.
- Strong understanding of AC and DC power, transformers, circuit protection, single-line electrical and mechanical diagrams, and construction drawings.
- Thorough understanding of construction administration processes, including contracts, budgets, construction documents, change orders, schedules, material procurement, etc.
- This role requires daily, on-site presence at the Future Energy Troy, MI office. Remote and hybrid work arrangements are not available for this position.
