The 2024 EV Charging Infrastructure Study

As automakers expand their lineup of electric offerings, dealerships have been doing their own work to handle the demands of these new vehicles—installing EV chargers, revamping their stores’ electrical capacity and managing the impact on their day-to-day business.

To better understand how dealerships are planning, installing and managing the infrastructure needed to sell and service EVs, Future Energy and the Automotive News Research & Data Center surveyed Automotive News subscribers and readers representing dealerships across the country.

In this special report, we present the findings of our survey as well as stories from dealers on the ground—who share their own experiences and recommendations about effectively managing this important transition.

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Here’s what’s inside:

  • Go beyond the headlines and hot takes about vehicle electrification to learn how dealerships have invested in and are actually using the infrastructure they have built for the EV era.
  • Dealers who have been successful in installing, managing and benefiting from their investments in EV infrastructure reflect on what they did that made the difference.
  • Dealers who are disappointed with their chargers and infrastructure investments and the impact on their business explain why the use of chargers hasn’t met expectations, what they did right and wrong, and what they wish they had done.
  • Don’t plug without a plan. Hiring a managed service provider to help guide the installation of chargers and infrastructure can lead a dealership to satisfaction and success.

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